Many have enquired as to how to make sure that Virgin Media’s installation work on their property or around the village generally is being resolved.
The Parish Council will continue to liaise with Virgin Media on a more general basis and to ensure work is undertaken, but it is strongly recommended that residents formally report network build issues to ensure they are not missed by providing details to the following email address: expansionworks@virginmedia.co.uk.
That way the complaint is formerly logged and issued to Virgin Media’s build team to resolve.